Info & Booking

Booking regulation

To confirm the reservation is required a deposit of € 100 per week.
The deposit must be sent to the bank account :

Camping Claudia di Lombardi Luciano e C snc
via Gardesana 394
37018 Malcesine VR
by
Cassa Rurale Alto Garda
IBAN : it28B0801659551000018378907
Bic : CCRTIT2T04A
specify: name, surname, date of arrival and departure.

The NON-payment of the deposit within the period required by the management, is equivalent to the cancellation of the reservation.

In case of delayed arrival you must promptly notified to the management.
The campsite ensures the availability of the reserved pitch until 11,00 pm
on the day of the scheduled arrival.
After this time the campsite will be free from any commitment undertaken
with the client for “NO SHOW”; and the campsite will withhold the deposit.

The pitch will be assigned by the management, without this being used for
complaints or claims for compensation.
However the management’s commitment is to reserve the pitch in
the requested area, depending on the availability of the period.

If the reservation is without deposit, but accepted by the management,
it is valid until 03,00 pm on the day of the expected arrival.

The balance of the stay must be payd no later than 1 day before departure.

Cancellation

The cancellation must always be notified by E-mail.

To the customer who withdraws from the contract within 30 days before
the scheduled arrival date, the total deposit will be returned, with the exception of € 10 withheld for office expences.

To the customer who withdraws from the contract after 30 days , but no later than 15 days before the scheduled arrival date, 50% of the deposit
will be returned.

To the customer who withdraws from the contract within 14 days before
the scheduled arrival date, NO deposit will be returned but you must in
any case give notice of the cancellation by E-mail.

The entire period booked and confirmed, will be fully counted and must
be paid even in the case of late arrival or early departure.